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Changelog

What’s new in Quartio

With every release we write down here what changed for your company: new features, improvements and fixes.

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Undo instead of approvals, and Quartio reads files

Quartio applies changes at once and lets you undo them, reads what attachments say, takes large files and understands WhatsApp more fully.

  • Improved

    Changes at once, with an Undo button

    Quartio no longer asks you to approve every change. It applies it at once and shows a receipt with Undo, in chat and on WhatsApp. Every change to company memory is listed under Changes in Knowledge, with who made it.

    • No Approve and Reject
    • Undo in one click
    • Change history with authors
    • Removal only when you ask
  • New

    Quartio reads attachments

    Quartio turns scans and photos of documents, voice notes, PDFs, spreadsheets and Office documents into text, so you can ask about what they say. What files in WhatsApp groups say also reaches company memory.

    • Scans and photos
    • Voice notes
    • PDFs page by page
    • Spreadsheets and documents
  • New

    Large files without errors

    In the browser you can send files up to 1 GB: they go up in parts, with a progress bar, and resume after a break. On WhatsApp files up to 100 MB go through, and you can send a larger one in your Quartio conversation.

    • Up to 1 GB in the browser
    • Up to 100 MB on WhatsApp
    • Resumes after a break
  • Improved

    WhatsApp without gaps

    New messages reach Quartio at once, and nothing from groups goes missing, including the first minutes after Quartio was added. Edited messages show their latest version, and you can find a link by what its page is about.

    • Edits and polls
    • Reactions and events
    • Search without Polish letters
    • Links by what the page says
  • Improved

    Clear messages instead of “it failed”

    When something fails, Quartio says what and why, and whether it is worth trying again. A problem with one attachment no longer stops the whole answer.

  • Faster

    A faster first answer

    Quartio gathers company knowledge, the newest messages, WhatsApp groups, email and the calendar at once. When the search takes longer, after 20 seconds it says where it has already looked, and it refines the answer as it goes.

Fixes

  • WhatsAppA WhatsApp photo album arrives whole, and a file that cannot be taken no longer holds up the rest of the message.
  • WhatsAppA number not yet connected to Quartio gets one message a day to ask the administrator for an invitation, instead of silence.
  • Connected toolsQuartio knows which tools are connected, and when an answer needs one that is not, it offers a single Connect.
  • Connected toolsA sign-in to a tool that fails has a specific reason and the next step for whoever handles IT, without card after card asking to connect.
  • Connected toolsGmail and Outlook emails are saved to company memory cleanly, very long ones included.
  • AnswersQuartio reads web pages, RSS feeds and YouTube captions without asking; it asks only before sending a file from the web whose type cannot be checked.
  • Company memory“Save this” in chat works: Quartio saves your message to company memory.
  • Company memoryTeam members’ changes publish at once, removal needs an administrator, and an administrator can undo a member’s change.

Messages within minutes, answers without breaks

Quartio checks your connected tools every few minutes instead of every 6 hours, answers questions about the newest matters and no longer breaks off long answers.

  • Faster

    New messages within minutes

    WhatsApp, Gmail, Slack and meeting notes are checked every few minutes, not every 6 hours. A client’s email from a quarter of an hour ago is already in Quartio.

    Before: every 6 hours
    Now: every few minutes
  • New

    The newest matters in answers

    When you ask what is new with a client, Quartio also reads messages that have not reached company memory yet, from any day.

  • Faster

    Faster answers

    Quartio checks up to 16 sources at once instead of 6, so it answers faster when a question needs many emails, chats and documents.

    Before: 6 sources at once
    Now: up to 16 at once
  • Improved

    Long answers without breaks

    A momentary connection error no longer wipes the answer you are reading: Quartio finishes it. The notice about a momentary connection problem no longer appears during an update either.

  • New

    More files

    Quartio accepts files up to 1 GB, Office documents with macros, older Office files and 3D files, and shows a preview of 3D and CAD files.

    • Up to 1 GB
    • Office with macros
    • Older Office files
    • 3D and CAD preview

Fixes

  • FilesOrdinary attachments are no longer refused as suspicious, and a suspicious file goes to quarantine without blocking the whole message.
  • FilesFile links always lead to your company’s current address.
  • SearchCompany memory finds words typed without Polish letters, for example “wrzesien” finds “wrzesień”.
  • Company memoryUpdating company memory is more resilient to failures: interrupted jobs resume by themselves after a Quartio update.